There are numerous challenges when managing a labor force to balance quality service and rising expenses. The New Yorker reported in an August 20, 2014 article entitled The Flextime Blues that managing labor costs account for most variable costs and without a quality balance of part time and full time employees, a poorly implemented labor cost plan can push out valuable employees and drive away customers.
The article states that “Walmart, a pioneer of the flexible-staffing model, has indicated that it may have gone too far with minimizing labor costs. Last fall, responding to shopper complaints about empty shelves, the retailer said that it would move thirty-five thousand employees from part-time to full-time status. As always, incentives matter….”
At Samet Consulting, our Profit Improvement Review provides a comprehensive review and study of organizational operating activities evaluating staffing, purchasing methodology, sales organization, marketing plan, production evaluation, customer mix, overhead expenses and other relevant areas agreed upon with Management. We offer a guarantee that the study will produce profit improvement equal to the cost of the study.
Contact Samet Consulting to discuss your operational needs.
4672 Oxford Circle
Macon, GA 31210